4/11/2023 0 Comments Rebook ticket![]() I have e-tickets, but want to come at a different date or time. We do not refund money on e-tickets. If there are unexpected circumstances please contact our customer service and send an email to call +31 (0). I have bought e-tickets but want to cancel this purchase, is that possible? Please contact us in advance at tel: 010-413 26 80. We have your reservation and contact details in our system. > Payment in the museum is only possible contactless, with an EC card or mobile phone. > Due to the generous room layout of our museum, a distance of 1.5 m is possible. > Identification is also required from the age of 14. > From Saturday 6 November, everyone aged 13 and over will need a Corona QR code to visit a museum, even if you want to take a seat in the museum café or on the terrace. ![]() You also need this admission ticket to be able to play interactive games in the museum. ![]() You will then receive a museum entrance ticket, which gives you access to the exhibitions, jetty, ships and cranes in the Maritime Museum Harbor. Yes, your e-ticket plus any discount card must be checked for validity at the ticket desk. If you arrive too early or too late, we cannot guarantee that you can enter (immediately).ĭo I still have to go to the ticket desk with my e-ticket? Your e-ticket with start time is only valid on the indicated date and time as stated on the ticket. Help! I am more than 15 minutes early or late, now what? Make sure that the brightness is at maximum, you open the original PDF file (do not take a screenshot) and your battery is charged. E-tickets can be scanned directly from a smartphone. The maximum period for booking tickets in advance is 1.5 months. How far in advance can I reserve tickets? You can also try again in another browser. If you haven't received an email after a few minutes please contact our customer service at call +31 (0).Ĭheck your internet connection and refresh the web page. The e-mail with your e-tickets may be in your spam box or junk mail folder, especially if you use Gmail. I ordered and paid for an e-ticket, but have not received it. There's a limited amount of tickets available at the ticket desk, full = full. You can book this online for free.Ĭan I also buy tickets at the ticket desk in the museum? Yes, children up to four get free entrance, but they still need a ticket with a starting time. This is completely free.Ĭhildren up to 4 years old can visit the museum for free, do they also need an e-ticket? Yes, even if you have a discount card such as a Museum card, Rotterdampas, BankGiroLoterij VIP card, Youth Holiday Passport or Museum Friends Pass, we advice you to reserve an e-ticket with date and start time in advance. I have a discount pass, do I also need an e-ticket with a start time? What are the entrance prices and which discount passes are valid? This way we can spread visitors well over the day and we ensure a pleasant and safe museum visit for everyone.ĭo you have a question about ordering an online ticket, do you want to know more about booking a ticket with a start time with your Museum card or discount pass? Read the answers to the frequently asked questions here. There is no ticket sale at the box office. Simply choose your visit date and start time, even if you have a discount card. Due to the coronavirus, there are a limited number of visitors who can visit the museum at the same time.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |